You and Me Stickers
Shop Policy

*Updated February 2019

Shipping

  • Due to the USPS shipping fee increase, our new U.S domestic shipping is $3.75
  • If the payment is pending or not clear, we will not ship your order out until the payment goes through.
  • Processing time for each item varies. Please check the individual item page and FAQ page.
  • Current processing time can be found in Shop Announcement, please check it before purchasing the products.
  • Delivery time is applied after Processing time (production time, Quality Control)
  • Please note that order processing time may affected by the stock status of each product, time of the year, and holidays.
  • Your order may arrive in multiple packages. Merchandise will be sent from different vendors and arrive at different times.
  • We are not responsible for any lost packages. Please contact the shipping carrier directly and file a claim.
  • You and Me Stickers is not responsible if the package is returned due to an incorrect shipping address
    If the package is returned due to this matter, the buyer is responsible for the re-shipping fee and also $5 restocking fee.
  • If you have questions regarding your order, please contact us at hello@youandmestickers.com within 2 Business days after you receive the items.

Return: Planner Stickers

  • Planner Stickers are made to order and handmade with love.
    Due to the nature of the product, all Planner Stickers are final Sale.
    No returns will be accepted.

    However, if an item is defective, we would be happy to exchange it.
     Customers must contact us within 5 business days regarding this issue.

    A picture of the defective item must be sent to hellp@youandmestickers.com within 5 business days after delivery.
    The item must be unused and the condition must be in the original package as delivered.
    After reviewing the case carefully, we will contact you within 48 hours.
  • We do not accept any return or refund request regarding a size, paper type, material type.
    All product information is listed on each product page. All sales are final. Please read all the information carefully before purchasing.

Cancellation

  • We accept cancellations within 6 hours of purchase. Also, this only applies if the order hasn't proceeded to the production process and the shipping label has not been created. We offer fast turnaround time, so please note this before purchasing our products.